We have set up a large suite at our Riverside Drive showroom, which is now open seven days a week (9am-5pm Monday to Saturday; 12-5pm Sunday). The 11ft x 6ft screen provides an authentic insight into each unique home improvement project.
Colin Kinghorn, director at Bon Accord Glass, said: “We’ve had tremendous feedback on the technology. We are able to sit with customers in front of the large screen and make design changes there and then. It gives the customer a new, authentic and visually striking view of what their investment can achieve.
We believe this technology sets us apart from other firms on the market and will make a real difference to customers going forward.
The investment in the new software, and the increasing use of online communication and social media, led to Bon Accord’s decision not to renew the lease of a sales site at Dobbies Aberdeen. As of January 31 2018, all Bon Accord Glass services will be based at Riverside Drive.
Colin added: “This move will bring all our products and services, and our design and sales team, under one roof. We believe this step enables us to provide a better, more efficient and focussed service for customers. The introduction of this new technology reflects our commitment to finding better and more innovative ways of engaging with customers.”
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