Every month Bon Accord Glass receive letters of satisfaction. In fact people who choose us are often so pleased with their purchase and the unbeatable value for money, they do not hesitate to recommend us to family and friends. Have a look through a small selection of reviews we have recently received.
I am very pleased with my garden room and have received lots of positive feedback from friends and family about its design and construction. I was impressed by the courtesy of all of the staff who worked on the project and their ability just to get on with the job in a competent and timely manner. I would certainly use Bon Accord Glass again and would have no hesitation in recommending them to others.
First class in all areas! Since my first experience with Bon Accord they will always be my first choice in the area. My French doors and windows were installed two weeks after the survey despite the current COVID issues. Fantastic team!
Excellent from start to finish.
excellent communication,nothing was to much trouble ,great workmen. could not fault any thing. First class job, very confident in them from the first meeting highly recomended john clarke
Organisation over phone was very good and a rep. came to my house to process job. The work men arrived exactly 8am and were very polite and tidy. I have used Bon Accord Glass before and they are very professional and efficient and would recommend them to anyone.
From start to finish everything went smoothly. Richard was our sales adviser. He was so polite and knowledgeable. He didn't give us the hard sell that we recieved from other companies, he was honest and laid everything out and left the decision up to us. We had a few months to wait due to lock down but Bon Accord kept me up to date on what was happening and when they were able to open again. Lesley was great with info on how everything worked ie, where the builders would start and how long everything would take. I am 8 months pregnant and was feeling stressed about the windows and doors getting done so late in my pregnancy, however the joiners were fab, they came in and got cracking, and did a great job on tidying up at end of each day. They worked super hard. The painter was excellent. He did a great job and he also helped me take in my shopping delivery and take toy boxes down stairs for my daughter, he also moved some furniture for me. He really didn't need to but insisted. The builder was super too, very polite and did he job in no time. Thanks very much to Bon Accord. I will definitely recommend to everyone and anyone about the this company.
Quality product at a great price. All contact with the company friendly and professional. Fitters arrived on time and their work was second to none. Delighted with complete package.
All personnel extremely polite and helpful, they turned up every day earlier than required and prepared the site ready to start work right on 8am. Engaged Bon Accord because they had fitted my windows and as such had already demonstrated that their products and workmanship were excellent. The quality of their work was once again of a high standard, some very good comments from my neighbours regarding the finished work. More than pleased with the product and workmanship, would definitely recommend Bon Accord to anyone requiring windows or roof lining.
we were very happy with the installation, particularly the person who installed the door. He was very helpful and professional.
Good job. Well done.
In the midst of COVID-19 lockdown having looked at my existing dining room door a lot...I decided I wanted to get new French doors for the room. So as soon as things were open at the beginning of June I called and asked for a quote - a sales person came out to talk over the options/colours etc. once agreed, we had a joiner out to do full measurements a few days later - then I got a call to say they would be able to fit on the 17th July. 2 fitters arrived at 8 am as agreed and were gone by 10.35 with no mess, no waste - leaving me with lovely new doors. From start to finish the service was spot on, polite, friendly and efficient from all the people I spoke with and were involved I know it is only a little project but it has made a huge difference to my dining room and I am delighted. Thank you.
Exceptionally professional and helpful throughout the whole process from initial contact to installation. I was kept up to date throughout the whole process. Excellent workmanship. Couldn't be happier.
expand my kitchen.
Already have recommended to friends and family
ALL the Bon Accord sales team and on-site workers were excellent. We initially had five companies price the job. Bon Accord was very competitive and once we met Ian we decided to use them. We were not disappointed. Communication, effective planning and a flexible approach to the job ensured our confidence throughout the process. We would highly recommend Bon Accord if you are considering an extension - you won't be disappointed.
The sales advisor was great and to the point - I didn’t feel pressured and explained options etc. Raymon and Robert who fitted the windows were lovely, kind and did a great job. The builder was lovely and did too! Everyone I have dealt with has been amazing and so lovely and I would highly recommend. The cleaning after was good, but I did have to go around after to finish (remove excess outside and marks etc). I know they are busy and did spend time cleaning after they finished. Thank you to the workmen - they were really professional and friendly and it really put me at ease. They are a credit to the company!
The actual project was a kitchen design and installation, however, this is not given as an option. We found that the all round service provided by Bon Accord was excellent, starting from the initial site visit, the design stage through to the installation and final product. All the tradesmen (Both contracted and sub-contracted) were extremely professional and diligent in their work. As with all projects there were a couple of minor build issues that had to be worked around, but, these were quickly dealt with and with the minimum of fuss. The materials and electrical appliances are top quality and the whole package was competitively priced. The overall project management was a very high standard and we are very pleased with the end result. We have no hesitation in recommending this company.
Very professional service received from the initial consultation, the workmanship and service. Ours was the first job since restrictions were relaxed since lockdown, the staff were particular with additional health and safety measures that had been put in place. A job well done from start to finish and we would have no hesitation in recommending them to family and friends.
This is the first week back after the Covid19 shutdown that Bon Accord was working, and we were kept fully informed of the initial delay and restarting process. The team that arrived to fit 10 windows (in 10 different rooms) were very professional and managed well under new Covid19 working guidelines. This is the third big project Bon Accord have done for us over the last 20 years, and we continue to be very satisfied with their work.
I went to Bon Accord Glass for replacement windows and door because I’d Gone there before for patio doors and had a very positive experience. From the initial contact with Richard, the updates from Lesley and the installation from Roy and Chris, the entire team were a pleasure to deal with. Delighted with the service.
Could not be happier with our new windows and door. Fast, efficient installation and you would hardly know anyone had been the installation team were so tidy. Feels like a brand new home now
All guys appeared on time and got stuck in. The fitting of the window went well but there was a small amount of damage done to harling below the new roofline. Builder came and completed sealing below window sill and repaired the harling. Just glad I still had some of the original stone chips for the harling. Just managed to squeeze the job in before Covid-19 shutdown, Phew!
we are totally delighted with the overall experience from bon accord glass, from day one we were blown away with the professionalism from the salesman to the inspector to the installers and the builder, everyone was so professional and were there without me having to chase them up about anything......the only down side was the mess the roofline guys left but apart from that we are totally happy with the workmanship......will definitely recommend bon accord glass to our friends and family.
Amazing service start to finish. No hassle, tidy, quick. Great professional job.
Very proffessional but easy to talk to and knew their stuff
Work men were really friendly and went above and beyond there job.
All very straightforward from first discussions through to installation.
I ordered a new front door, and the lead time was exceptionally quick, and there was no delay once I had that date. I had a call to confirm the date and time, and on the installation date the 2 joiners turned up on time and quickly set to work. They were so professional, and tidy, as well as just getting on with the job.. I am so impressed with my new front door, it is very good looking, and extremely well made. Its a wild and windy day here and i live on top of a hill, and yet I can hear no noise of the weather outdoors. I can tell already that this new front door is going to make my house very cozy an comfortable, and most importantly I will feel 100% safe and secure. I am so glad I chose Bon Accord Glass for this project, and would definitely recommend them to anyone!
I found the whole process very good. The workmen who installed my garage door were first rate. The advisor who came to my house put no pressure on me. My only niggle might have been the process took longer than I was told but as I was in no hurry it did not bother me. I will certainly use Bonaccord Glass if I need to.
Extremely professional, attention to detail throughout.
Very impressed with workers. Arrived just before given time and had job all completed, tidied up behind them within a good time frame. Chatted away but did not stop working whilst they did. Polite and respectful of our home. Very pleased with the completed job.
Our new door was installed by two members of Bon Accord staff, they were well mannered and very professional they arrived on time the workmanship was excellent. We were well informed about the use of our new door and information on out the new keys. We are very pleased with our new door fitted to a high standard which has improved the look of our home. We would definitely use Bon Accord glass again .
This was a big deal to my wife and I changing our windows and doors but there was no need to have any concerns, from initial contact to the end of the process has been seamless, nothing was a problem to any of the Bon Accord employees. Highly recommend them and add that to the quality of the workmanship and product, just by seeing the new windows and doors fitted would be recommendation enough.
Start time changed by company. Fitters had not been informed so turned up at PM instead of 0800 which the company informed me is when they would arrive.
Great job. Thanks to the whole team from start to finish
Can't fault the service, from the sales person through to the installation guys. Punctual and always cleaned up after they were finished for the day. Thoroughly professional from start to finish, great job
My wife and I are delighted with our new windows, doors and conservatory. BA Glass did a fantastic job throughout the process from original discussions, product choice, pricing to installation. Throughout the duration of the installation communication was particularly good and Ian MacDonald deserves much credit for this Thank you again
We were delighted with our total Bon Accord Glass experience and would thoroughly recommend them to my friends and family, no problems at all.
All staff pleasant and friendly. Trades always on time. Good jobs and very happy with results. No mess left.
Roofline fascias and soffits fitted. Staff were professional and well mannered and did a great job. Not the cheapest of companies but I would have no hesitation in recommending their workmanship. All the staff I dealt with were friendly and helpful. Thank you for a job well done.
Job undertaken in very professional manner with two very good tradesmen. Their work ethic was excellent, the work was carried out in a very efficient manner, all in all, a very satisfied customer. The support and communication was also very good from the office, any issues were dealt with very quickly.
Sales and installation and final fit , all very professional and quality of product worth the cost. Value for monies spent and very competitive
Our family have a very good customer experience with Bon Accord Glass over a coupe of decades. Due to the overall quality both pre sale, during the installation and after sales, we would never consider an alternative supplier. We are absolutely delighted with our new door...
Very pleased with the quality and appearance. Excellent, hard working, pleasant tradesmen.
First class service
Excellent workers to install windows and doors. First class quality. Everything just perfect. Will recommend.
We used Bon Accord Glass to replace all our windows and front door and are extremely pleased with the end product. The entire process from initial sales contact, timing, installation, finishing and final inspection was handled very professionally. All the staff were a pleasure to deal with and their workmanship was excellent.
I am delighted with my extension/orangery from Bon Accord Glass. All the staff were pleasant, helpful and did an excellent job. The finished build fits in perfectly with the rest of the house.
Although my conservatory and raised patio was installed over the winter months, Ian the Bon Accord manager kept me up to date with all the work and made every effort to complete any work as agreed and always leaving the site tidy. I also found that any 'teething problems' were always dealt with asap and they never refused to correct any problems during work or after payment. Many thanks to all Bon Accord staff.
Staff were punctual, polite, tidy and skilled. After an initial problem with email address everything was handled smoothly and helpfully. Any minor problems were handled promptly and efficiently.
Excellent job from start to finish from the plans to the finished job we ended up with a TV Room which is all we wanted. Good job with great workforce. Would recommend to anybody thinking of a small or large extension and would definitely use Bon Accord Glass again. Thanks for all your work.
First contact with salesman he understood what I needed and on first visit to measure up I felt reassured that I was making the right decision. He was not pushy but confident in his product. There was a slight delay in completing because of lack of scaffolding but the matter was resolved quickly and apologies made. Three windows had the wrong trims but again the matter was resolved quickly and apologies made. The team fitting the windows did an excellent job, worked hard and took a pride in their work. They cleared up when finished and were friendly and considerate throughout. Overall I am delighted with my new windows, they have transformed my flat looking modern and easy to clean (second floor). I would have no hesitation in recommending Bon Accord Glass.
Don't do reviews but l am happy to do this one Right from the start the sales rep explained l could have the windows and doors l wanted the colour choice to style ,so l did and l am very happy with the style colour of both the windows and doors price was fair and worth it for service and goods installation the two man team l had where with no exaggeration excellent they installed my windows and doors quickly and the finished product was excellent they also had to work around the trades who were laying my flooring at the same time and they accomplished this with ease
I recently got Bon Accord to fit new windows and doors at my house and the whole process from start to finish was brilliant - from the initial appointment with Richard through to installation by Dave and Jim, everything was first class.
Bon Accord undertook the challenge of building our home extension including demolition of existing structure and concrete foundations. They were professional, courteous and kept us informed throughout the whole process. They were a one stop shop of skilled workers. We are very pleased with this addition to our home. It’s our favourite room in the house!
We had an extension built by Bon Accord with large Sunflex doors and skylight windows. Bon Accord also installed our amazing German kitchen. We are 101% pleased with end result. Staff were friendly and efficient which gave the whole project a feeling of confidence. As with any project we did have a few hitches but they were resolved straight away. We can't describe how happy we are with the end result...fantastic!
Kitchen installation - There are 3 main points Design, flexibility and communication. The Design process was excellent allowing a real size view of the options which helps make a decision on which choice to make and the designer’s expertise and experience was invaluable to work through the options. The flexibility to change as I did with fridge after agreeing design, and work dates to allow painting before installation was very welcome. Whenever I made contact, the updates and responses were quick and left me always knowing the state of progress. This provide great confidence in the company. Above these points the installation was very good, on time and quality finish. Also, all the staff were friendly and communicated well. The post installation has been excellent and the Financial zero interest deal. Thank you and you staff for a good installation experience from start to finish.
Delighted that the joiners were able to start a couple of days early and work they certainly have, windows and doors in place and the wood for the roof went up today, so very pleased with the progress. Your workers are a credit to you company, they work hard and looking in the back garden everything is left so neat and tidy when they finish for the day, it was the same with the builders, my neighbours commented how they swept outside my house each night before leaving so there was no mess left on the pavement. Because I am not changing anything in the garden the joiners appreciated that I did not want anything lying on the grass for too long in case it made the grass yellow so as you can see from the attached photos they have kept everything off the grass. I am so pleased with the build as you do hear horror stories about mess etc but certainly not in this case. A very happy customer.
Just felt I had to let you know how delighted I am with my new windows and doors. I would like to thank Richard for his patience when I visited the showroom with my husband to make my final choices, nothing was too much trouble for him and he steered us in the right direction when making our choices without being pushy. I would also like to thank my two fitters Davie and Jim, when I came home from work I would never have known they had been in the house apart from the fact I had lovely new windows, no mess to tidy up which was a huge bonus after a busy day at work.
I recommended Bon Accord Glass to a number of people - one of whom has signed up! All the tradesmen who came to the house were excellent keeping us informed as to what was happening. We also received phone calls from the company asking how we were coping with it all!! Very courteous I thought! They were considerate of our home and usually tidied up afterwards which was super. Excellent company and we absolutely love our new extension, utility room and kitchen. Many thanks.
Once again Bon Accord delivered fine final products
Bon Accord Glass demolished our leaking, deteriorating wood and glass conservatory and replaced it with a modern, stylish sun room with a tiled roof. From initial contact to the finish of the work their service has been excellent. We are delighted with the quality of the workmanship and extremely satisfied with the end result.
We recently had a lower ground extension & new kitchen installed by Bon Accord Glass. Everyone who worked so hard on our extension from Neil Wilson, Ian Craig, the Builders Mike, Jamie & Ronnie, Scott & Ryan, Martin & Ritchie, Malcolm, Jim, Bryan our Project Manager planning our Kitchen, Sandy, Trevor & George. All these People did a wonderful job & in our opinion transformed our house into our home which we are absolutely delighted with. They were all very professional, tidy & went well & beyond their job description to keep the whole process of getting such a lot of work done to our house to a minimal of stress. We would have no hesitations in recommending Bon Accord Glass to anyone else thinking of getting an extension or kitchen done. Thanks again each & every one of You for doing a first class job on our home!
Went out to the maketplace for a very specific design of sun room/orangerie. Bon Accord came back with a design that fitted the requirements and delivered an excellently finished product. All the personnel from sales person, designer, site/project manager and all trades people were efficient and professional. WOuld have no reservations on recommending them for such a project.
Great service - would highly recommend Bon Accord Glass to anyone.
Loving our new Conservatory Extension - what a wonderful job you did. I will highly recommend you to all my friends and family.
Fabulous installation of my new windows & doors. Cannot fault any of the workmamship or the communication from Bon Accord. Many thanks.
Excellent workmanship and there was no mess. Would highly recommend Bon Accord.
During the process of having our windows, doors, and porch carried out, the workmen at Bon Accord treated our house with great respect. They were extremely clean and tidy and caused hardly any disruption to the household while they were here. All communications were polite and helpful when we asked any questions. All promises regarding the quality of the work, the reliability of the workmen, and the aftersales have been thoroughly adhered to. I would recommend Bon Accord to anyone looking to improve their home .
Fabulous job installing our new conservatory. The tradesmen were very helpful throughout the building process and kept everything clean and tidy each night. I would highly recommend Non Accord if your looking for a new conservatory. They are very professional.
We are very pleased with the whole experience from Bon Accord Glass when
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