FREQUENTLY ASKED QUESTIONS

We can help answer your questions about our roofs before you settle on the ideal solution for your home.
Do I buy a tiled roof or glass roof?

That will come down to how you wish to use the space, the direction it faces, and your available budget. If you want lots of light to enter the space and get a fantastic view of your garden, it would be worth requesting solar control glazing, a glazing option that will provide both benefits and keep the setting suitably comfortable.

If you would value an extension that offers year-round use, ask for a solid tiled roof, one that includes full length glass panels or Velux windows. This will give you a cross between a solid and glass roof, and the respective benefits of both.

Have a chat with one of our advisors if you need more information about tiled roofs and glass roofs.

Replacement Tiled Roof Conservatory
Shall I get my frames upgraded too?

It would be a good idea to have your old conservatory frames replaced at the same time as getting a new roof fitted to the structure. Doing so will significantly improve the standard of thermal efficiency the space provides and ensure that its sufficiently cost.

If you were to keep your current frames, it could potentially minimise the impact that a new roof will have, so have them both attended to. The advisor who assists with your project will be able to work out a fantastic deal for new energy efficient frames and a new roof.

Replacement Tiled Roof Conservatory

MORE COMMON QUESTIONS

You can ask our advisors anything as they will always go out of their way to help. Some of the most common questions they’re often asked are answered below.

What is a replacement tiled roof made of?

It doesn’t take long to install a replacement tiled roof because much of the manufacturing of the roof takes place ahead of the final installation, done in our hi-tech facility. Very little disruption will therefore be caused at your home. We will create a bespoke design.

The composition of a tiled roof is made up of a pre-engineered lightweight frame, insulating panels, insulated fire-grade plasterboard, an exterior grade plywood and impenetrable membrane. You can select from a range of tiles to finish the roof and also include solid panels to give your extension that natural look.

What is a Clad over roof?

Weight: The heaviness of a clad over solution will often be no good for any existing framework due to it having weight timber, insulation materials and tiles. Any new system must be lightweight, with the lightest solid roofs usually weighing around 31KG/M ².

Tip: Always ask your installer for the total unit weight of the new roof per Sq.M

Fire Safety: In any case, ‘clad-over’ systems are not compliant with current fire safety regulations as they are not sufficiently fire tested as a total roof structure, which is essential to satisfy the relevant part of building regulations. There are so many variations between roofing structures, and it may well be that only certain components have been tested. Solid roofs must be classified as AC, AB, or AA in accordance with BS476-3.

Tip: Don’t agree to the project until you have been given sight of the fire safety certificate for the entire roof system.

 

Building Regulations: It’s rare for a clad over system to receive Building Regulations Approval because of its low thermal value and poor structural integrity. Planning permission is something complete separate to Building Regulations Approval and will likely not be necessary. Building Control will need to be notified when modifying a structure, such as fitting it with a solid roof, so they can decree if the new roof is structurally sound enough and officially confirm it. 

Tip: No conversion should begin before local Building Control has been told. The Building Regulations ‘Final’ Certificate should be stored away safely.

Will a new roof put an end to my conservatory overheating and feeling too cold?

Yes, the whole purpose of the system is to turn your conservatory into a comfortable space all year round. If you’ve ever been in a space with an old polycarbonate roof, you will be familiar with how hot it gets inside during the summer months. Solar control glazing is something that’s definitely worth considering to make your conservatory fit for all seasons, but a tiled roof is often the best option.

What are ‘A’ rated windows?

If you want the most energy efficient windows sold in the UK, you want ‘A’ rated windows, rated as such by the BFRC Rating Scheme. All windows are rated for their energy efficiency levels and the energy rating granted to a window system helps you to identify whether a set of windows comply with Building Regulations.

The energy rating system used for replacement windows is very similar to the traffic-light style system used for ‘white’ goods, such as washing machines, fridges, and freezers. In an increasingly energy conscious world, it’s good for you to know the standard of thermal efficiency offered by a set of replacement windows.

What will it cost me to replace my current roof?

For a small conservatory roof, it will generally cost from around £5,000, while a larger roof will be more like £12,000. You can always spread the cost of buying a new roof, if that’s easier for your financial circumstances, and make manageable monthly payments. Figure out a finance package with our online finance calculator.

How quickly will the new roof be fitted?

We can normally have a new roof installed in a handful of days, so we’ll be in and out of your home quickly.

Will planning permission be necessary?

It won’t need to be obtained if you are replacing the roof on a current structure, but it is mandatory to get Building Regulations Control – you can’t see your home without this.

Am I going to need Building Regulations Approval?

Yes, and it provides evidence that your local authority is happy that the new roofing system has been installed to the required standards and been thoroughly inspected by a government approved building control inspector, who has confirmed it is both safe and thermally efficient. Being in possession of Building Regulations Approval will also avoid any delays when selling your property.

Do you offer finance to help me pay for my replacement roof?

Yes. To make life easy for you, Bon Accord Glass can arrange a variety of affordable and convenient easy payment finance options (subject to application & status). Applying for finance is simple and we promise you a quick decision. Everything can be sorted out with you in the comfort of your home or at your local Bon Accord Glass Showroom, so you can enjoy whatever you’ve set your heart on right away.

What do we need to do when our finance is approved?

If you’re arranging your own finance, you’ll need to call us as soon as you get the go ahead. If you’re taking up one of our offers, the company will tell us both directly, so there’s no need to call as we will get in touch with you.

What happens if finance is refused?

Finance companies can turn down people for lots of reasons, for example if you’ve moved several times over the past few years. In these circumstances, we always do our best to help and sometimes it’s worth trying another provider, especially if they know you.

I’ve applied for finance with Bon Accord Glass. How long will approval take?

Sometimes our finance company will say ‘yes’ almost immediately and on other occasions it may take them a few days. This short delay can be for any number of reasons and you should not be unduly concerned.

OUR FINANCE CALCULATOR

See how affordable your home improvement can be with our Finance Calculator.
  • BUY NOW PAY MONTHLY Buy now and choose to pay monthly over 60, 120 or 154 months...
  • BUY NOW PAY IN 9 MONTHS Buy now and pay nothing for 9 months...
£
60 monthly payments
Deposit
£
Representative APR
12.4%
120 monthly payments
Deposit
£
Representative APR
12.4%
154 monthly payments
Deposit
£
Representative APR
12.4%
This finance option allows you the convenience and flexibility of spreading the cost of your home improvements over 60, 120 or 154 months*. You must make the minimum repayment each month. However you can also make additional payments and therefore control the length of the loan and the amount of interest you would pay. No security is required on these loans. These calculators are for illustrative purposes only and do not constitute a credit quotation. *120 & 154 months finance only available for orders over £8,000.

Representative Example

Cash Price
£10,000.00
Deposit
£2,500.00
Total Amount of Credit
£7,500.00
Duration of Agreement
60 Months
Rate of Interest
12.4% p.a. fixed
Representative APR
12.4% APR
60 Monthly Payments
£165.88
Total Amount Payable
£12,452.80
£
Deposit
£
Pay within 9 months
£
Want to pay in monthly instalments after 9 months rather than one-off payment? Consider this option.
120 monthly payments
Deposit
£
Representative APR over 10 years
19.9%
Order now with a 25% deposit and pay nothing more for 9 months. As long as you pay the outstanding balance in full before 9 months has elapsed plus a £29 settlement fee, no interest will be charged. If, after 9 months, this is not convenient, you can pay in 120 monthly installments at 19.9% APR Representative. *Deferred for 9 months from the date of completion – £29 settlement fee applies if the loan is repaid in full during the deferral period and NO INTEREST will be paid. If the loan is not settled in full within the deferral period, then interest will have accrued from the start of the agreement on any amount still outstanding at the end of the deferral period. Interest will continue to be charged until the agreement is repaid in full. For legal reasons the Representative Example shows interest IF the outstanding balance is NOT paid before the 9 months has elapsed. No security is required on this loan. These calculators are for illustrative purposes only and do not constitute a credit quotation.

Representative Example

Cash Price
£10,000.00
Deposit
£2,500.00
Total Amount of Credit
£7,500.00
Defer By
9 Months
Duration of Agreement
129 Months*
Rate of Interest
19.9% p.a. fixed
Representative APR
19.9% APR
120 Monthly Payments
£154.10
Total Amount Payable
£20,992.00
Settlement Fee
£29.00

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Want to speak with an Advisor? Give us a call on 01224 588944

Our friendly team will be pleased to help with any questions you may have.

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See all our products in one stylish setting at our Aberdeen showroom, where you can pick the brains of our sales consultants and chat over your options in a relaxed fashion.

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