WHAT HAPPENS NEXT

We’re always on hand to give you the help and support you need, no matter if you’re a new, existing or potential customer

WHAT HAPPENS NEXT?

To start the process, a Bon Accord Glass surveyor will visit your home, take measurements and check through all the specific design details. This is done to collect the exact dimensions for manufacture and ensure that the planed build is suitable to proceed. If any changes are required, they can be discussed at this stage.

If planning permission is required, the surveyor will also gather the necessary drawings and details needed for the application.

What Happens Next - Surveying

PLANNING & BUILDING REGS

Your surveyor will complete the planning application and submit it, along with supporting documentation, to your local council.

The time it takes for the application to be processed can vary. It can take anywhere up to two months to for NCS approval and a bit longer for Full Householder Planning Permission. As soon as we get an answer, we’ll contact you and outline the next steps.

Planning & Building Regulations
Planning & Building Regulations

SCHEDULE OF WORKS

With everything ready to go, we’ll assign a schedule of works that outlines what is going to be done and when. We will project manage the entire build, coordinating all the relevant building and installation teams on your behalf.

Also, ahead of time, we’ll discuss any need to gain access to power and water supplies, so you always know what’s required.

What Happens Next - Schedule

BUILDING & INSTALLATION

Prior to the building work commence, we’ll go through brick matching with you. After the brickwork is laid and the building work completed, your frames and/or roof will then be installed.

Remember, during the entire process we’ll be managing everybody involved with the building work. All you need to do is sit back and relax, knowing full well that we’re in control.

What Happens Next - Brickwork
What Happens Next - Installation

FINISHING

Once your living space has been installed, we’ll check through everything with you to ensure that you’re completely satisfied. We’ll also go through and rectify any final snagging.

Once that has been signed off, you’re free to enjoy your new space – courtesy of Bon Accord Glass.

What Happens Next - Finishing

ONLY AT Bon Accord Glass

EXCLUSIVE DESIGNS

Our living spaces and collections of windows and doors are exclusive to Bon Accord Glass. You won’t find a comparable product range anywhere else.

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EXCEPTIONAL QUALITY

With roots in Aberdeen and a history going back nearly 50 years, Bon Accord Glass has a well-deserved reputation for delivering exceptional home improvements – and yours won’t be any different.

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UK MANUFACTURE

At Bon Accord Glass, we’re a proud champion of the UK’s manufacturing sector. All our products are made in the UK at a purpose-built and state-of-the-art facility.

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SECURITY FIRST

There’s no place like home; it’s everybody’s safe haven. Ensuring the security of your home – and your loved ones – is built into everything that we do.

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BON ACCORD GLASS

The promises that we pledge to every customer are always kept! Yes, some of them are bold, but they’re bold because we believe you deserve the best.

TRANSPARENT SERVICE

From start to finish, Bon Accord Glass will be open and transparent at every stage of the buying process so that you always know exactly what’s happening.

ETHOS OF BON ACCORD GLASS

All Bon Accord Glass employees are committed to providing the highest standard of customer care and are expected to do everything they possibly can to offer a first-class service.

10 YEAR GUARANTEE

Anything that you buy from Bon Accord Glass comes with a 10-year guarantee, cover that extends to moving and non-moving parts. This, hopefully, instils confidence in you and gives you confidence in us.

PRICE PROMISE

Our prices are extremely competitive when you consider our product quality. We regular price-check the market and you’ll find that we offer fantastic value for money.

VISIT OUR ABERDEEN SHOWROOM

See all our products in one stylish setting at our Aberdeen showroom, where you can pick the brains of our sales consultants and chat over your options in a relaxed fashion.

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WANT TO GET IN TOUCH?

If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.

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Want to speak with an Advisor? Give us a call on 01224 588944

Our friendly team will be pleased to help with any questions you may have.