OUR GUARANTEE

We’ve been improving homes since 1974 and deliver excellent service across the Northeast of Scotland. Our reputation and commitment to our customers is our best assurance.

SETTING THE STANDARD

Once your home improvement project is completed and signed off, we’ll issue and date your guarantee certificate.

All our products are designed and manufactured to last. Our comprehensive guarantee will protect you, your products and your home and is underpinned by our long history, values and commitment to quality.

Our Guarantee

WHATS EXCLUDED

There are some restrictions to your cover. For more information, please refer to your specific documents and guarantee certificate.

Please be aware that if a third-party repairs or modifies any products, the guarantee will be invalidated. As our product collections are exclusive to us, we cannot be liable for work undertaken by anybody other than a Bon Accord Glass-approved representative.

Installation Focus - Fitting

FURTHER INFORMATION

For full details of our guarantee, including a complete breakdown of exclusions and/or exemptions, please contact a member of the Bon Accord Glass team. We’re only too happy to help.

GET IN TOUCH

BON ACCORD GLASS

The promises that we pledge to every customer are always kept! Yes, some of them are bold, but they’re bold because we believe you deserve the best.

TRANSPARENT SERVICE

From start to finish, Bon Accord Glass will be open and transparent at every stage of the buying process so that you always know exactly what’s happening.

ETHOS OF BON ACCORD GLASS

All Bon Accord Glass employees are committed to providing the highest standard of customer care and are expected to do everything they possibly can to offer a first-class service.

10 YEAR GUARANTEE

Anything that you buy from Bon Accord Glass comes with a 10-year guarantee, cover that extends to moving and non-moving parts. This, hopefully, instils confidence in you and gives you confidence in us.

PRICE PROMISE

Our prices are extremely competitive when you consider our product quality. We regular price-check the market and you’ll find that we offer fantastic value for money.

VISIT OUR ABERDEEN SHOWROOM

See all our products in one stylish setting at our Aberdeen showroom, where you can pick the brains of our sales consultants and chat over your options in a relaxed fashion.

GET DIRECTIONS

WANT TO GET IN TOUCH?

If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.

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Want to speak with an Advisor? Give us a call on 01224 588944

Our friendly team will be pleased to help with any questions you may have.